Smiling construction worker wearing safety gear, including a white hard hat, safety glasses, and a reflective vest.

Total Service is a tried-and-true all-in-one enterprise resource planning software that powers Elevator, HVAC, and Service Industries.

Businesses use our software to project manage, dispatch, track expenses, manage finances, manage field technicians, and keep customers and staff connected. We understand the value of transparency and collaboration in business, therefore we designed our software to be simple to use, and customizable for everyone involved. Plus, our team is always here to help with any questions you may have.

We want to empower you to succeed!

Automated Integration is now Total Service

Founded as Automated Integration in 1991 and rebranded to Total Service (TS) in 2022 we are the premier provider of ERP software particularly in the elevator service industry. With over 30 years of experience in the industry, we have a deep understanding of Elevator, HVAC, and service organizations. We have utilized this knowledge to build a best-in-class All-in-One software solution that is purpose built to empower these industries.

 

TS is a subsidiary of Jonas Software, the leading provider of enterprise management software solutions to the Private and Semi-private Club, Foodservices, Construction, Metal Service Centers, Moving & Storage, Attractions & Leisure, and Fitness & Sports industries. Across these seven vertical markets, Jonas is the leading technology provider for over 10,000 customers across 15 countries.

 

TS and Jonas are a part of the Constellation family of companies. Constellation companies are leading developers of technology solutions for vertical markets in North America, Europe, and Australia. Constellation is publicly traded on the Toronto Stock Exchange under the symbol “CSU” and is currently Canada’s 2nd largest software company.

Construction workers in safety vests and helmets inspecting a construction site with rebar and scaffolding under a clear sky.

Our Values

Knowledgeable

With decades of experience in the industry, we have a deep understanding of construction and service organizations and are constantly training ourselves on the latest trends and technologies to stay ahead of the curve.

Cooperative

We believe that the best results come from working together as a team. Our internal members, partners and customers are all important parts of our team, and are treated as such.

Empowering

We strive to empower our customers by giving them the tools, knowledge and resources they need to succeed in their businesses. Total Service gives businesses the ability to focus on what matters most: providing excellent service while growing profits sustainably.

Transparent

We are open, honest, and clear with our communication. Transparency is key when it comes to providing services and solutions that customers can trust.

  • I am the owner of an Elevator Services business. Unlike a lot of Service companies, our industry has alot of unique requirements to run a successful business. The elevator business is regulated, we have to do annual safety testing on all our units, multi-year maintenance contracts are the life blood of our business and large modernization projects drive a lot of our revenues. Every job is critical to our business. When we looked at Total Elevator Enterprise software it was obvious to us how well the software was designed to fit our business.

    Elevator Services Company

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